PROFESSIONAL EXPERIENCE
Roles & Responsibilities
I am a skilled IT professional with a background in modern web development and technical support seeking a remote role. I am passionate about using HTML, CSS, and JavaScript to create and maintain performant, intuitive, easy to use websites.
Education
Midlands Technical College
Database Administration, Web Design, and Maintenance Columbia, SC 2011
SC Codes Front-End Development Certification 2021
Columbia College
Bachelor of Arts in English
Minor: Computer Systems Columbia, SC 2003
Key Skills
HTML
CSS
JavaScript
WordPress
PHP
Visual Basic
Adobe Creative Suite
Java
SQL
QA Testing
CUSTOMER CARE
CONDUENT
REMOTE
September 2016- Present
Problem solve device software and hardware issues for 400-1000 customers monthly.
APPLICATIONS ANALYST
SC LAW ENFORCEMENT
COLUMBIA, SC
May 2015 - May 2016
Coded, tested, and debugged the LIMS system and associated modules. Provided support for approximately 4000 iLab customers.
IT SUPPORT STAFF
LOWCOUNTRY BILLING SERVICES
COLUMBIA, SC
April 2012 - September 2014
Performed QA testing on internal site.
2012 - 2014
CRM & DATA COORDINATOR
SC DEPT. OF COMMERCE
COLUMBIA, SC
September 2007 - August 2008
Designed and modified Capital Investment Reports. Trained users on how to update project info using the Maximizer database.
ANALYST
GIS (MODIS)
COLUMBIA, SC
May 2006- September 2007
Provided data analysis and recommended automated processes to assist users.
2006-2007
In my current role as a Web Developer, I use HTML,CSS Javascript , PHP & Wordpress. As an analyst, I’ve used SQL and QA Testing.