PROFESSIONAL EXPERIENCE
Roles & Responsibilities
I am a skilled IT professional with a background in modern web development and technical support seeking a remote role. I am passionate about using HTML, CSS, and JavaScript to create and maintain performant, intuitive, easy to use websites.
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Education
Midlands Technical College
Database Administration, Web Design, and Maintenance Columbia, SC 2011
SC Codes Front-End Development Certification 2021
Columbia College
Bachelor of Arts in English
Minor: Computer Systems Columbia, SC 2003
Key Skills
HTML
CSS
JavaScript
WordPress
PHP
Visual Basic
Adobe Creative Suite
Java
SQL
QA Testing
CUSTOMER CARE
CONDUENT
REMOTE
September 2016- Present
Problem solve device software and hardware issues for 400-1000 customers monthly.
APPLICATIONS ANALYST
SC LAW ENFORCEMENT
COLUMBIA, SC
May 2015 - May 2016
Coded, tested, and debugged the LIMS system and associated modules. Provided support for approximately 4000 iLab customers.
IT SUPPORT STAFF
LOWCOUNTRY BILLING SERVICES
COLUMBIA, SC
April 2012 - September 2014
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Performed QA testing on internal site.
2012 - 2014
CRM & DATA COORDINATOR
SC DEPT. OF COMMERCE
COLUMBIA, SC
September 2007 - August 2008
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Designed and modified Capital Investment Reports. Trained users on how to update project info using the Maximizer database.
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ANALYST
GIS (MODIS)
COLUMBIA, SC
May 2006- September 2007
Provided data analysis and recommended automated processes to assist users.
2006-2007
In my current role as a Web Developer, I use HTML,CSS Javascript , PHP & Wordpress. As an analyst, I’ve used SQL and QA Testing.